AnadalTech
+234.1.7ANADAL
QUALITY ASSURANCE SYSTEM
INTRODUCTION
Our quality assurance system revolves around the quote by Martin Van Buren
"It is easier to do a job right than to explain why you didn't"
The purpose of this manual is to describe the policies and the company-wide control structure of the quality management system (QMS) used to achieve the corporate mission at Anadal Technologies Limited.
With the arrival of the new millennium, the quality of our services continues to be the key to competitiveness. It is increasingly vital for all of us at Anadal Technologies Limited to understand and use our quality management system to do a good job, the first time, every time.
QUALITY OF DELIVERY
We concentrate on the means of delivering service. We strive to have the best means available in terms of:
* Tools
* Methods
* People skills
We concentrate on the basics of our profession. The rationale behind this approach is that we will be able to address new opportunities effectively as they materialize. Given this approach, we will keep informed of the latest technological developments. As a technological idea is identified, we will apply that technology to real life situations. Our philosophy is applying appropriate technology to real life.
Everything done by Anadal Technologies Limited personnel influences the client's quality experience. Anadal Technologies Limited personnel are instructed to provide the client with factual information about our service capabilities and the status of technology and service undertakings.
The Quality Manual is developed so that Anadal Technologies Limited can deliver services/products to our clients in a way that makes sense from a business point of view. If the interpretation of the manual results in a condition that goes against sound business sense, the business perspective takes precedent over what is written in the Quality Manual. On those occasions, the Quality Manager and Executive Management must be notified immediately. These conditions are to be documented, including a description of how the service or product will be delivered so as to satisfy the quality requirements defined by the client, and placed in the Project Binder.
Anadal Technologies Limited professionals are technically proficient and trained to handle diverse problems. Their formal training has indoctrinated them to handle an array of problems. They need a minimal number of formal rules and little direct supervision because their training has instilled in them standards of professional conduct.
RESPONSIBILITIES AND AUTHORITY
The responsibility and authority for the execution of the quality system and procedures are delegated to the professionals as an integral part of their assigned responsibilities. All personnel have the authority and organizational freedom to:
Our quality assurance system revolves around the quote by Martin Van Buren
"It is easier to do a job right than to explain why you didn't"
The purpose of this manual is to describe the policies and the company-wide control structure of the quality management system (QMS) used to achieve the corporate mission at Anadal Technologies Limited.
With the arrival of the new millennium, the quality of our services continues to be the key to competitiveness. It is increasingly vital for all of us at Anadal Technologies Limited to understand and use our quality management system to do a good job, the first time, every time.
QUALITY OF DELIVERY
We concentrate on the means of delivering service. We strive to have the best means available in terms of:
* Tools
* Methods
* People skills
We concentrate on the basics of our profession. The rationale behind this approach is that we will be able to address new opportunities effectively as they materialize. Given this approach, we will keep informed of the latest technological developments. As a technological idea is identified, we will apply that technology to real life situations. Our philosophy is applying appropriate technology to real life.
Everything done by Anadal Technologies Limited personnel influences the client's quality experience. Anadal Technologies Limited personnel are instructed to provide the client with factual information about our service capabilities and the status of technology and service undertakings.
The Quality Manual is developed so that Anadal Technologies Limited can deliver services/products to our clients in a way that makes sense from a business point of view. If the interpretation of the manual results in a condition that goes against sound business sense, the business perspective takes precedent over what is written in the Quality Manual. On those occasions, the Quality Manager and Executive Management must be notified immediately. These conditions are to be documented, including a description of how the service or product will be delivered so as to satisfy the quality requirements defined by the client, and placed in the Project Binder.
Anadal Technologies Limited professionals are technically proficient and trained to handle diverse problems. Their formal training has indoctrinated them to handle an array of problems. They need a minimal number of formal rules and little direct supervision because their training has instilled in them standards of professional conduct.
RESPONSIBILITIES AND AUTHORITY
The responsibility and authority for the execution of the quality system and procedures are delegated to the professionals as an integral part of their assigned responsibilities. All personnel have the authority and organizational freedom to:
* Identify and record any problems relating to a product, process and Anadal Technologies Limited's Quality System and,
* Initiate, recommend or provide solutions through designated channels.
* It is the responsibility of the Quality Manager, process owners and, at the project level, the Responsible Consultant/Project Leader to:
* Initiate action and assign resources, if necessary, to prevent the occurrence of any nonconformities relating to a product, process and Anadal Technologies Limited's Quality System;
* Verify the implementation of solutions;
* Control further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.
* Initiate, recommend or provide solutions through designated channels.
* It is the responsibility of the Quality Manager, process owners and, at the project level, the Responsible Consultant/Project Leader to:
* Initiate action and assign resources, if necessary, to prevent the occurrence of any nonconformities relating to a product, process and Anadal Technologies Limited's Quality System;
* Verify the implementation of solutions;
* Control further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.
QUALITY PLANNING
Planning consists of establishing quality objectives related to continual improvement and meeting requirements. Associated responsibilities and key performance indicators for the objectives are established. Objectives are reviewed regularly by management.
MANAGEMENT REVIEW
The Quality Manager holds regular meetings with the Quality Process Owners to discuss quality-related issues such as corrective actions, process improvements and changes to the quality system resulting from revisions to quality standards. The Quality Management System at Anadal Technologies Limited is formally reviewed by executive management personnel having direct responsibility for the system at a minimum interval of 12 months.
The Quality System management review is coordinated by the Quality Manager.
The review addresses the following agenda items:
* Assessment of the effectiveness of the quality system in achieving the quality policy and quality objectives;
* Assessment of likely future requirements to ensure that the system will remain suitable and effective;
* Review of the evidence from internal audits, corrective actions, project reviews, customer feedback and quality improvement activities.
Minutes are prepared by the Quality Manager addressing the above agenda items and the conclusions reached. The minutes are distributed. The Quality Manager, in consultation with the President, initiates corrective actions. Records of the management reviews are filed and maintained by the Quality Manager for a period not less than of three (3) years. The records shall show evidence of how the review was conducted, who was involved, what factors were considered, what conclusions were reached and what actions were taken.
Planning consists of establishing quality objectives related to continual improvement and meeting requirements. Associated responsibilities and key performance indicators for the objectives are established. Objectives are reviewed regularly by management.
MANAGEMENT REVIEW
The Quality Manager holds regular meetings with the Quality Process Owners to discuss quality-related issues such as corrective actions, process improvements and changes to the quality system resulting from revisions to quality standards. The Quality Management System at Anadal Technologies Limited is formally reviewed by executive management personnel having direct responsibility for the system at a minimum interval of 12 months.
The Quality System management review is coordinated by the Quality Manager.
The review addresses the following agenda items:
* Assessment of the effectiveness of the quality system in achieving the quality policy and quality objectives;
* Assessment of likely future requirements to ensure that the system will remain suitable and effective;
* Review of the evidence from internal audits, corrective actions, project reviews, customer feedback and quality improvement activities.
Minutes are prepared by the Quality Manager addressing the above agenda items and the conclusions reached. The minutes are distributed. The Quality Manager, in consultation with the President, initiates corrective actions. Records of the management reviews are filed and maintained by the Quality Manager for a period not less than of three (3) years. The records shall show evidence of how the review was conducted, who was involved, what factors were considered, what conclusions were reached and what actions were taken.
Copyright © 2008 Anadal Technologies Limited. All Rights Reserved.
Last modified: October 11, 2008
Last modified: October 11, 2008